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Trained Printer Experts

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ALWAYS GREAT VALUE deals

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Free UK Delivery On Orders £150+

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Quick Finder

Maintenance & Support for your Print Environment

When you choose Office Technology Corporation as your supplier and service provider, you get more than just exceptional technology and efficient document workflow solutions. Our team of highly skilled printer experts will provide you with the highest level of service and support.

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Exceptional Service

OTC has a well-earned reputation for providing exceptional local service and support, and as document solutions become more complex and part of the IT infrastructure, you can be confident that the entire support team has the necessary skills and expertise to ensure you remain productive.

Telephone or On-Site Support

Whether we assist you by phone or on-site, we'll be sure to respond promptly to ensure you remain productive. We pride ourselves on giving all our clients exceptional local service and support. It's what sets us apart from others. And with OTC you can be assured that you are dealing with local people, directly employed by OTC.

Service and Support Contracts Include:

  • Hardware and software support and maintenance
  • On-site support
  • Fast emergency response
  • Preventative maintenance
  • MS Office qualified technicians
  • Manufacturer trained engineers
  • Remote fault diagnosis and administration
  • Flexible service level agreements, tailored to your requirements

Equipment Installation

Our own Logistics Team takes full responsibility for the delivery and installation of all print devices and software to ensure a seamless transition to your new document solution. This team organises and manages our installation crews, who have the necessary equipment to deliver and install your new devices.

Prior to installation our workshop engineers build and pre-configure each individual model to your exact requirements. For example, IP addresses and PIN codes can be set up so you can use your new devices immediately upon installation. We fully test all equipment on-site and all packaging is disposed of via our Recycling Centre prior to installation - helping minimise down-time.